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Creative Office

Training & Workshops

Choose from 15 different training programs and workshops

Experience powerful training suitable for both aspiring and experienced recruiters

Recruitment Essentials

  • A back to basics approach: Suitable for new recruiters with up to 12 months of experience and little/no formal training.

  • This training is an important starting point for a successful recruitment career.

  • Covers the essential skills needed for a new recruiter to start billing immediately.
     

2 day face to face workshop
or
8 week virtual course 

Recruitment Excellence

  • A bells and whistles approach: Suitable for business owners and recruiters of all levels.

  • This training is suitable for any industry. It has been successfully delivered across healthcare, IT, management, consulting, finance, building, office support and generalist agencies.

  • It can be tailored to include specific policies, procedures and templates.
     

8-week course 
2 x 3-hour workshops/week
Face-to-face or virtual

Sales Skills for a Competitive World
[Most Popular Workshop]

  • Written and delivered by one of the highest billing consultants in recruitment.

  • Break down the sales process into bite-sized chunks and remove the fear from recruitment sales.

  • Back to basics approach: Suitable for recruiters of any level.

  • Fundamental sales training for the recruitment industry.

  • Provides a skills refresh for consultants and management leaders.

  • An excellent opportunity to learn new sales skills for success in a highly competitive industry.
     

3-hour interactive workshop 
Face-to-face or virtual


*RCSA and ITCRA chose this workshop to regularly deliver throughout Australia and NZ.

Permanent Recruitment: Back to Basics

  • Suitable for new permanent consultants and experienced recruiters.

  • A reminder of the importance of getting the “basics” right.

  • Provides a solid understanding and foundation of the permanent recruitment process.
     

3-hour interactive workshop
Face-to-face or virtual

NLP Goal Setting

  • An NLP approach: suitable for consultants, managers and team leaders who want to get more out of life.

  • Short-term goal setting from a qualified NLP practitioner, coach, and counsellor.


1-hour interactive virtual workshop

Time Management for Peak Performance

  • Suitable for all levels and roles.

  • Manage your time more effectively for optimum results.

  • Discover proven techniques for effective task prioritisation and time management.

  • Based on the Covey 4 quadrant model for effective performance.

  • Learn reactive versus pro-active recruitment. 

  • Develop confidence to manage your time more effectively and easily meet KPIs and goals.
     

1-hour interactive virtual workshop

Building a Great Temp Desk

  • Suitable for new temp/contract consultants and experienced consultants.

  • Learn the critical skills and techniques for building and maintaining a highly profitable desk.

  • Gain confidence and inspiration to build a temporary recruitment business.


1-day interactive workshop

Face-to-face or virtual

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Needs / Solution Client Visit

  • Suitable for new and experienced consultants. 

  • Learn how to conduct a successful client visit.

  • Discover the needs/solution sales model.

  • Gain confidence and understanding of the benefits of a successful client visit.

  • Learn how to build an effective client relationship and gain valuable information for future marketing.


1-hour interactive virtual workshop

Interviewing

[Best-selling Workshop]

  • Suitable for new and experienced recruiters. 

  • Understand the different techniques and improve your management of candidates.

  • Identify various powerful interviewing techniques and when to use them.


1-hour interactive virtual workshop

Reverse Marketing Techniques

  • Suitable for consultants of all levels.

  • Learn how to reverse market candidates in a structured and effective way.

  • Discover a proven structure to confidently manage client calls and overcome any objections.


1-hour interactive virtual workshop

Selling Permanent Placements

  • Suitable for companies that run a predominantly casual/temp base and want to increase their permanent revenue.

  • Ideal for blue-collar and hospitality agencies that want to increase their permanent revenue base.

  • Gain a solid understanding of the permanent recruitment process including how to sell permanent placements to existing and new clients.
     

1-day interactive workshop

2 x 3-hour sessions
Face-to-face or virtual

Personality Selling

  • Suitable for consultants interested in learning more sophisticated selling techniques by selling to particular personality styles.

  • Gain a solid understanding of the permanent recruitment process including how to sell permanent placements to existing and new clients.

  • Learn how to build rapport with candidates, specifically in sectors with big personalities.

  • Based on the proven DISC profile which can also be used to assess potential recruiters.

  • Learn how to communicate more effectively.


1-hour interactive virtual workshop

Strategic Sales Techniques

  • Suitable for recruiters, account managers and business owners.

  • Identify large sales and win preferred supplier agreements using relationship selling techniques.

  • Gain an understanding of the essential skills required to identify and sell solutions to high-spend clients.


2-hour interactive virtual workshop

Headhunting

  • Suitable for recruiters who want to add headhunting to their skillset.

  • Best for experienced search consultants who want to formalise their knowledge.

  • Gain practical skills to research prospective candidates, make the approach, sell the opportunity and control the process.

  • Learn valuable network-building skills.


1-day interactive workshop
2 x 3-hour sessions

Face to face or virtual

Note: Prior knowledge of the recruitment process is required for this workshop.

Recruitment Essentials
Recruitment Excellence
Sales Skills for a Competitive World
Permanent Recruitment: Back to Basics
NLP Goal Settings
Time Management for Peak Performance
Building a Great Temp Desk
Needs / Solution Client Visit
Interviewing
Reverse Marketing Techniques
Selling Permanent Placements
Personality Selling
Strategic Sales Techniques
Headhunting
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