Training & Workshops
Choose from 15 different training programs and workshops
Experience powerful training suitable for both aspiring and experienced recruiters
Recruitment Essentials
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A back to basics approach: Suitable for new recruiters with up to 12 months of experience and little/no formal training.
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This training is an important starting point for a successful recruitment career.
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Covers the essential skills needed for a new recruiter to start billing immediately.
2 day face to face workshop
or
8 week virtual course
Recruitment Excellence
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A bells and whistles approach: Suitable for business owners and recruiters of all levels.
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This training is suitable for any industry. It has been successfully delivered across healthcare, IT, management, consulting, finance, building, office support and generalist agencies.
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It can be tailored to include specific policies, procedures and templates.
8-week course
2 x 3-hour workshops/week
Face-to-face or virtual
Sales Skills for a Competitive World
[Most Popular Workshop]
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Written and delivered by one of the highest billing consultants in recruitment.
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Break down the sales process into bite-sized chunks and remove the fear from recruitment sales.
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Back to basics approach: Suitable for recruiters of any level.
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Fundamental sales training for the recruitment industry.
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Provides a skills refresh for consultants and management leaders.
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An excellent opportunity to learn new sales skills for success in a highly competitive industry.
3-hour interactive workshop
Face-to-face or virtual
*RCSA and ITCRA chose this workshop to regularly deliver throughout Australia and NZ.
Permanent Recruitment: Back to Basics
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Suitable for new permanent consultants and experienced recruiters.
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A reminder of the importance of getting the “basics” right.
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Provides a solid understanding and foundation of the permanent recruitment process.
3-hour interactive workshop
Face-to-face or virtual
NLP Goal Setting
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An NLP approach: suitable for consultants, managers and team leaders who want to get more out of life.
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Short-term goal setting from a qualified NLP practitioner, coach, and counsellor.
1-hour interactive virtual workshop
Time Management for Peak Performance
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Suitable for all levels and roles.
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Manage your time more effectively for optimum results.
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Discover proven techniques for effective task prioritisation and time management.
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Based on the Covey 4 quadrant model for effective performance.
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Learn reactive versus pro-active recruitment.
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Develop confidence to manage your time more effectively and easily meet KPIs and goals.
1-hour interactive virtual workshop
Building a Great Temp Desk
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Suitable for new temp/contract consultants and experienced consultants.
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Learn the critical skills and techniques for building and maintaining a highly profitable desk.
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Gain confidence and inspiration to build a temporary recruitment business.
1-day interactive workshop
Face-to-face or virtual
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Needs / Solution Client Visit
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Suitable for new and experienced consultants.
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Learn how to conduct a successful client visit.
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Discover the needs/solution sales model.
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Gain confidence and understanding of the benefits of a successful client visit.
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Learn how to build an effective client relationship and gain valuable information for future marketing.
1-hour interactive virtual workshop
Interviewing
[Best-selling Workshop]
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Suitable for new and experienced recruiters.
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Understand the different techniques and improve your management of candidates.
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Identify various powerful interviewing techniques and when to use them.
1-hour interactive virtual workshop
Reverse Marketing Techniques
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Suitable for consultants of all levels.
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Learn how to reverse market candidates in a structured and effective way.
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Discover a proven structure to confidently manage client calls and overcome any objections.
1-hour interactive virtual workshop
Selling Permanent Placements
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Suitable for companies that run a predominantly casual/temp base and want to increase their permanent revenue.
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Ideal for blue-collar and hospitality agencies that want to increase their permanent revenue base.
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Gain a solid understanding of the permanent recruitment process including how to sell permanent placements to existing and new clients.
1-day interactive workshop
2 x 3-hour sessions
Face-to-face or virtual
Personality Selling
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Suitable for consultants interested in learning more sophisticated selling techniques by selling to particular personality styles.
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Gain a solid understanding of the permanent recruitment process including how to sell permanent placements to existing and new clients.
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Learn how to build rapport with candidates, specifically in sectors with big personalities.
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Based on the proven DISC profile which can also be used to assess potential recruiters.
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Learn how to communicate more effectively.
1-hour interactive virtual workshop
Strategic Sales Techniques
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Suitable for recruiters, account managers and business owners.
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Identify large sales and win preferred supplier agreements using relationship selling techniques.
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Gain an understanding of the essential skills required to identify and sell solutions to high-spend clients.
2-hour interactive virtual workshop
Headhunting
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Suitable for recruiters who want to add headhunting to their skillset.
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Best for experienced search consultants who want to formalise their knowledge.
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Gain practical skills to research prospective candidates, make the approach, sell the opportunity and control the process.
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Learn valuable network-building skills.
1-day interactive workshop
2 x 3-hour sessions
Face to face or virtual
Note: Prior knowledge of the recruitment process is required for this workshop.