Recruitment Excellence
Delivered in weekly, 1 day sessions over 8 weeks face to face or virtually via 16 X 3 hour sessions. Participants are required to complete competency based questions after each session and review implementation of new skills learned from last session. A report on participants can be developed to assist with further skill development.
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This program was designed for clients in the IT sector originally who wanted to grow their teams and didn’t have time for regular training. It was also developed for a large generalist agency as their induction training.
A bells and whistles approach to recruitment that can be further tailored for your specific business. It has been delivered across multiple sectors including healthcare; IT; management consulting; finance; building; office support and generalist agencies. It can also be tailored to include your specific policies; procedures and templates.
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Who should attend: 360 degree recruiters of any level. New recruiters will learn the recruitment process in-depth and experienced recruiters will add to their skill set.
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Outcome expected: Consultants will gain an entry level qualification to the professional recruitment industry as well as a solid understanding of the skills required to be a successful recruitment consultant.
Session 1
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Overview of the recruitment industry
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The recruitment process PERM
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The recruitment process TEMP
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Sourcing quality candidates
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Identifying quality candidates
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Writing effective adverts
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Pre-screening candidates
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Interviewing candidates
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Taking effective reference checks
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Gaining candidate commitment and loyalty
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Assessing candidates
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Preparing candidate overviews
Session 2
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Quality prospecting
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How to prospect
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Canvassing
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Objections
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Closing
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Making compelling marketing calls
Session 3
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Getting past the gatekeeper
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Reverse marketing techniques
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Advert chasing techniques
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Lead generation
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Using reference checks as a marketing tool
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How to gain leads from candidates
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How to generate new vacancies
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Needs/Solution Client visits
Session 4
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Taking a competency based job brief
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Asking for exclusivity/retainers etc
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Selling client paid advertising
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Selling Retainers
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Controlling the recruitment process from the client perspective
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Taking client interview feedback
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Taking a temp job brief
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Filling the temp role
Session 5
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How to Headhunt
Session 6
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Identifying Personality styles
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Introduction to NLP principles
Session 7
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Building effective client relationships
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Turning clients into candidates and candidates into clients
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Why good service is good business
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Continuous Improvement
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Formalising your client relationships
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Service level agreements
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Staying ahead of your competitors
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Case studies of current challenges with building relationships
Session 8
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Time management
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Setting effective goals
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The importance of KPI’s
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Review and completion on program