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Building a Great Temp Desk

An interactive 1-day workshop designed to deliver face-to-face or virtually.

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I started my career as a temp consultant and worked for Hays; Recruitment Solutions and Michael Page finance and was highly successful, building many desks from scratch.

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Who should attend: New Temp consultants who want to learn the techniques that will build a highly profitable temp desk.  Experienced consultants would like to build their temp or contract desk.

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Outcome expected: Participants will gain the skills to build and maintain a highly profitable desk. They will have both the confidence and inspiration to build their temporary recruitment business.

Introduction

  • How the industry started

  • Where it is now?

  • Where is it going?

  • Basic definitions and jargon

 

Overview of the Temporary Process

  • Flowchart and steps

  • Detailed introduction to each of the steps involved from taking the job brief

 

Common Sourcing and Selection Procedures

  • Writing effective adverts 

  • Overview of interviewing techniques for temps

  • Reference checks 

  • Negotiation techniques

 
Prospecting for GOLD Clients

  • Identifying gold/silver/bronze prospects

  • Where to find prospects

  • How to organise them and what to do with them

  • How to organise your prospecting time for maximum success

 

Cold Calling Techniques 

  • Overcoming call reluctance

  • Setting a call objective

  • The structure of the call

  • Your voice and what it tells about you

  • Non-verbal body language

  • Reverse Marketing Techniques

  • Role play business development scripts

 

Overcoming Objections

  • Role play your way to handling any objection

 

Closing

  • Asking for the order/business

  • When how and why

 

Filling a Job Over the Telephone

  • Group discussion on why

  • Knowing your available’s

  • Role play

 

Managing the Numbers

  • The sales funnel

  • The client type ladder

  • The benefits of KPI’s

  • Managing activities to get the result

  • The power of positive thinking

  • Pulling it all together

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Running an Effective Temporary Desk

  • Measuring success

  • Time management
     

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